Privacy Policy

Effective Date: May 2025

 

TERA TCM is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website.

 

1. Information We Collect
We may collect the following types of personal data:

Contact details (name, email address, phone number, shipping address);
Health-related information you voluntarily submit through intake or consultation forms;
Website usage data collected via essential cookies (e.g., browser type, session behavior).
We do not use advertising or tracking cookies (e.g., Google Ads tracking).

 

2. How We Use Your Information
To fulfill orders, manage appointments, and provide customer support;
To send service updates, order confirmations, and promotional emails (you may unsubscribe at any time);
To maintain and improve our website, services, and communication;
To comply with legal and financial obligations.

 

3. How We Store and Protect Your Data
Your data is securely stored on the Wix platform and protected with SSL encryption and industry-standard safeguards. We retain your data only as long as necessary for service fulfillment, or as required by law.

 

4. Data Sharing
TERA TCM does not sell or rent your personal information. Your data may be shared with trusted service providers (e.g., payment processors, delivery companies) strictly for the purpose of fulfilling services or legal requirements.

 

5. Your Rights
You have the right to:

Access, update, or delete your personal information;
Opt out of marketing communications;
Contact us with any questions about how your information is handled at: support@teratcm.com

 

6. Children’s Privacy
This website is not intended for children under the age of 13. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information promptly.